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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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lex fed

May 27, 2025

5  out of  5
rating by lex fed
"Excellent customer service . Polite , professional , honest which is rare. They work with you if you have any problem or make adjustments . Top notch1"
We responded:
"Hey, Lex Fed! It makes my day hearing that our team could provide the honest, professional service you deserve. We’re here to help with any questions or adjustments you need along the way."
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Ahmed A

May 22, 2025

5  out of  5
rating by Ahmed A
"Im speechless. Everyone wants to help, specially Lucia. Thank you for getting me and my family the best rates!"
We responded:
"Thank you, Ahmed, for your wonderful feedback! I'm glad to know that you and your family are satisfied with the rates we provided. Lucia and the rest of our team are always eager to assist. If you have any more questions or need further assistance, feel free to reach out anytime!"
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mainor Lorenzo

May 20, 2025

5  out of  5
rating by mainor Lorenzo
"Gracias Raúl por toda tu ayuda y por explicarme todas las coverturas para mi nuevo seguro! Eres el Mejor!"
We responded:
"¡Gracias por compartir tu experiencia, Mainor! Nos alegra mucho haber sido parte de este importante paso al proteger lo que más valoras con tu nuevo seguro. Sabemos que elegir las coberturas adecuadas puede ser un proceso complejo, y nos enorgullece que nuestro equipo haya podido guiarte durante este proceso. Tus comentarios significan mucho para nosotros, especialmente porque nos ayudan a seguir mejorando. Aunque cada situación es única, puedes confiar en que siempre encontraremos la mejor manera de responder a tus necesidades. ¡Te deseamos mucha tranquilidad con tu nueva protección! Y recuerda, nuestro equipo estará encantado de seguir acompañándote en lo que necesites."
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Jjway71

May 20, 2025

5  out of  5
rating by Jjway71
"Great experience! Save money on car and home insurance."
We responded:
"Thank you, Jjway71! I'm happy to know you had a great experience and were able to save on your car and home insurance. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
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Nathalie Soto

May 20, 2025

5  out of  5
rating by Nathalie Soto
"Jamie and Lucia have been amazing! We recently got our car and renter’s insurance through them and Jamie went above and beyond trying to get the best deal for us. He was responsive, friendly and knowledgeable and helped us every step of the way. Lucia also reached out to answer our questions and give us some helpful information, great customer service!"
We responded:
"Thank you, Nathalie, for sharing your experience! I'm glad to hear that Jamie and Lucia provided you with exceptional service. It's wonderful to know that Jamie's efforts in securing the best deal and Lucia's helpful information made a positive impact. If you have any more questions or need any other assistance, don't hesitate to reach out. We're here to help!"
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Oğabek Yusufov

May 19, 2025

5  out of  5
rating by Oğabek Yusufov
"I’ve had a good experience with Sammy Martinez- State Farm insurance Agent. Their customer service is responsive, and the claims process was quick and easy. Rates are competitive, especially with bundle discounts. Some policy details were unclear at first, but overall, they’re a reliable choice for insurance. Samandar was really helpful"
We responded:
"Hey, Oğabek! I’m really glad to hear the claims process went smoothly and that combining discounts worked out well for you. Samandar and I do our best to make things clear and easy, so it means a lot to know you felt supported. I appreciate your note about the policy details—I’ll definitely keep that in mind moving forward. Thank you for your support and for trusting us with your insurance needs."
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Joyce Chill

May 17, 2025

5  out of  5
rating by Joyce Chill
"Andy 真的是我遇到最靠谱的保险经纪!每次发邮件他都很快回复,遇到问题也总是第一时间帮我处理,讲解也特别清楚又专业。整个过程让我很放心,没有一点压力。如果你也在找一个认真、靠谱又有效率的保险经纪,真的很推荐他!"
We responded:
"感谢Joyce的反馈!很高兴听到Andy为您提供了快速和专业的服务。他的努力和专业精神确实让我们感到自豪。我们会继续保持高效和可靠的服务,随时欢迎您有任何问题或需求与我们联系!"
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Claire

May 16, 2025

5  out of  5
rating by Claire
"Agent called me just in time ahead of a move and moving my renter's insurance to my new address was very easy."
We responded:
"Thank you, Claire! I'm glad to hear that the timing worked out perfectly for your move and that transferring your insurance was a breeze. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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Brian Hills

May 16, 2025

5  out of  5
rating by Brian Hills
"Always welcoming, attentive and informative to my requests and needs."
We responded:
"Thank you, Brian, for your wonderful feedback! I'm glad to know that you find our service welcoming and attentive. It's important to us to be informative and meet your needs. If you have any questions or need further assistance, feel free to reach out anytime!"
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Vladislav Yakubov

May 16, 2025

5  out of  5
rating by Vladislav Yakubov
"I have a very positive feedback on the service I received in this company. Lucia is a very professional person."
We responded:
"Thank you, Vladislav, for sharing your positive feedback! I'm glad to know that you had a great experience with our service. Lucia's professionalism is indeed commendable, and we're grateful to have her on our team. If you have any questions or need further assistance, feel free to reach out anytime!"
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Raymond Armstrong

May 15, 2025

5  out of  5
rating by Raymond Armstrong
"My experiences at the Sammy Martinez- State Farm office have been GREEAAAT! Their agents, such as Lucia, have always with the warmth, comfort, cordiality and concern of family members. If you're looking for insurance, I implore you to visit the Sammy Martinez -- State Farm office."
We responded:
"Thank you, Raymond, for your enthusiastic feedback! I'm glad to know that Lucia and the team have made you feel like family with their warmth and care. Your recommendation means a lot to us. If you ever need assistance or have questions, don't hesitate to reach out. We're here to help!"
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giovanni vaccaro

May 15, 2025

5  out of  5
rating by giovanni vaccaro
"Very helpful!"
We responded:
"Thank you, Giovanni! We appreciate you taking the time to share your feedback. Please contact us if you have any additional questions."
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John Guercia

May 14, 2025

5  out of  5
rating by John Guercia
"Goes above and beyond to make sure everything is perfect! Ty!"
We responded:
"Thank you, John! I'm glad to know that you appreciated the effort to ensure everything was just right. If you ever have more questions or need assistance, feel free to reach out. We're here to help!"
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Rosarliz Gomez

May 13, 2025

5  out of  5
rating by Rosarliz Gomez
"Raul Tavarez you are The best insurance agent in the whole industry! Thank you from our whole family!!"
We responded:
"Thank you, Rosarliz! I'm truly happy to know that Raul has made such a positive impact on your family. We appreciate your kind words and are here to assist with any of your insurance needs. Feel free to reach out anytime!"
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Azo

May 13, 2025

5  out of  5
rating by Azo
"Aaron was incredibly helpful in addressing my questions and concerns and provided a wealth of information. It was a pleasure speaking with him. If you’re looking for insurance or want to compare rates with your current provider, this is the place to go!"
We responded:
"Thank you, Azo, for sharing your experience! I'm happy to hear that Aaron was able to assist you with your questions. It's great to know that you found the information provided valuable. If you need any further assistance, feel free to reach out to our office. We're here to help!"
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Celestial Dream

May 13, 2025

5  out of  5
rating by Celestial Dream
"Aaron was a great help in answering my questions and concerns and very informative Was a pleasure speaking with him if you have any insurance needs or to compare prices with your current insurance this is the place to go!"
We responded:
"Thank you, Celestial Dream, for sharing your experience! I'm happy to hear that Aaron was able to assist you with your questions and concerns. It's wonderful to know that you found our service informative and helpful. If you ever need further assistance, feel free to reach out. We're here to help with any insurance needs you may have!"
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EcoQuality Info

May 13, 2025

5  out of  5
rating by EcoQuality Info
"Vincent, Mike and Lucia are all pleasant to work with. Number one State Farm agent in the south brooklyn area. Would recommend them to all! Great service, always following up to make sure that everything is in check for my insurance policies."
We responded:
"Thank you so much for your wonderful feedback! I'm delighted to hear that Vincent, Mike, and Lucia have made your experience enjoyable. It's fantastic to know that our team's dedication to providing great service and consistent follow-ups has met your expectations. We truly appreciate your recommendation and look forward to assisting you with any future insurance needs!"
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Tiffany

May 9, 2025

1  out of  5
rating by Tiffany
"Sammy Martinez refuses to talk to his clients. 5 years I've had a policy. I got a new car they have changed my rate 2 times a month. I've had nothing but aggravation since getting this new car. Do not insure with this office. They tell you ten different things then act like they have no clue what your talking about. Currently quoting new insurance companies."
We responded:
"Thank you for bringing your concerns to our attention. We’re sorry to hear about your frustration and the difficulties you’ve experienced. Clear communication and reliable service are extremely important to us, and we understand how upsetting it can be when expectations aren’t met. "
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Aya Kim

May 9, 2025

1  out of  5
rating by Aya Kim
"Очень недовольна обслуживанием со стороны моего страхового агента. Без какого-либо предупреждения моя страховка была аннулирована, из-за чего у меня возникли серьёзные проблемы. Я звонила четыре раза, просила всё отменить, но реакции не было. Агент даже не брал трубку. Только после нескольких попыток еле-еле удалось аннулировать. Агент абсолютно безответственный. Не рекомендую!"
We responded:
"Нам искренне жаль, что у Вас сложилось негативное впечатление о сотрудничестве с нашим агентом. Мы приносим извинения за доставленные неудобства и понимаем, насколько важно получать своевременное и качественное обслуживание, особенно в вопросах страхования. Ваш отзыв уже передан руководству, и мы проведем внутреннюю проверку по данной ситуации. Мы стремимся к высокому уровню сервиса, и подобное поведение не соответствует нашим стандартам. Если у Вас останутся дополнительные вопросы или нерешённые проблемы, пожалуйста, свяжитесь с нами напрямую по телефону [номер телефона] или электронной почте [email], чтобы мы могли помочь и исправить ситуацию. Благодарим Вас за обратную связь — она помогает нам становиться лучше."
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Tohir Kuliev

May 1, 2025

5  out of  5
rating by Tohir Kuliev
"Samandar has the best rates. Ask for him, he will get it done for you."
We responded:
"Thank you, Tohir, for sharing your experience! I'm happy to hear that Samandar was able to assist you with great rates. We appreciate your recommendation and are here to help with any future insurance needs. Feel free to reach out anytime!"
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shady Aly

May 1, 2025

5  out of  5
rating by shady Aly
"I wanna take the time out of my day to leave a review for a period who deserves it. Laila was professional and very helpful with everything we needed it. Making sure to cover all out concerns and needs. I’ll be sure to send get some referrals"
We responded:
"Thank you, Shady, for taking the time to share your experience! I'm glad to hear that Laila was professional and helpful in addressing all your concerns and needs. Your intention to refer others is greatly appreciated. If you have any more questions or need assistance in the future, feel free to reach out."
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Rondel Williams

May 1, 2025

5  out of  5
rating by Rondel Williams
"Laila was a whole blessing to work with! She broke everything down in a way that made sense, no pressure, just real talk. You can tell she knows her stuff and genuinely wants to help folks, not just sell something. She stayed patient, answered all my questions, and made the whole process smooth. If you’re looking for someone who’s got your back and keeps it 100, ask for Laila. She’s the truth!"
We responded:
"Thank you, Rondel, for sharing your experience! I'm happy to hear that Laila made the process smooth and informative for you. Her dedication to helping and her genuine approach are truly valued. If you ever have more questions or need assistance, feel free to reach out. We're here to help!"
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darwin castro

May 1, 2025

5  out of  5
rating by darwin castro
"Jenifer is the best"
We responded:
"Thank you, Darwin! I'm glad to hear that Jenifer has made such a positive impression. We're grateful to have her as part of our team. If you need any assistance in the future, feel free to reach out!"
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secret seduction

May 1, 2025

5  out of  5
rating by secret seduction
"Laila what a tremendous help to our business and our family he helped take care of all my personal and business insurance needs and even signed me up for a pretty nice LIFE insurance policies to take care of my family I highly recommend him as a great friend and insurance provider."
We responded:
"Thank you so much for your kind words and glowing review! It was truly a pleasure helping you and your family with your insurance needs. I'm so glad we could find the right coverage for both your business and personal life, including a solid life insurance plan for your loved ones. I truly appreciate your trust and recommendation—I'm always here if you need anything in the future!"
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ahmed morsi

May 1, 2025

5  out of  5
rating by ahmed morsi
"Had an amazing experience with Laila she was able to help me with all my problems flawlessly and made sure it was done in a timely manner ! Couldn’t ask for a better person to pick up the phone !"
We responded:
"Thank you, Ahmed, for sharing your experience! I'm happy to hear that Laila was able to assist you so effectively and promptly. Her dedication to helping our customers is truly appreciated. If you have any more questions or need further assistance, feel free to reach out to our office anytime!"